Frequently Asked Questions

Everything you need to know about your GUND shopping experience.

What is the standard shipping timeframe?

We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for those who need their fashion essentials sooner.

How can I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.

Which payment methods do you accept?

GUND accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.

Are your materials sustainably sourced?

At GUND, we are committed to ethical fashion. We prioritize working with suppliers who utilize organic cotton, recycled polyester, and fair-trade manufacturing processes.